Instances where you would use this App

Cuts from a workplace injury:


If you have suffered from a cut or laceration whilst on the job, get immediate advice from a doctor as to how serious the wound is and how to proceed with the most appropriate course of action. A live video chat will enable the doctor to determine whether the laceration would require stitches, and if so, the doctor can organise a referral to a GP or hospital for treatment. doctor can organise a referral to a GP or hospital for treatment.


Injuries involving chemicals and burns:

Burns or scalds in the workplace can be caused in various ways, either by heat, electricity, chemicals, light, radiation or friction.

For example, a chemical burn occurs when living tissue is exposed to a corrosive substance such as a strong acid. Like all burns, chemical burns can vary greatly in severity and some may require hospitalization.

If one of your employees has suffered any type of burn, don’t delay, speak to one of our doctors for immediate advice.


Injuries related to slips, trips and falls:

Slips, trips and falls result in thousands of injuries every year with the most common being musculoskeletal injuries, as well as cuts, bruises, fractures and dislocations. A live video call with a GP will assess what injuries have been sustained and give recommendations for the most appropriate course of action. A referral for an x-ray can be organised as well as a script for any medications that may be required such as pain relief or antibiotics to minimise infection.


Crashes and Collisions:

Crashes and collisions can occur in the workplace resulting in various tramas to the worker. Sprains, lacerations, contusions and bruising can all be viewed via a video call and the best advice for treatment provided on the spot by one of our Doctors.


Repetitive strain Injuries: 

Workers in fields performing repetitive tasks can be at risk of repetitive strain injuries (RSI) from cumulative trauma. RSI may also be caused by exertions that are forceful, mechanical or sustained from awkward positions resulting in skeletal, tendon and muscular injuries.

A video call to a Doctor can diagnose the condition and guide towards the correct treatment.

Suggestions and recommendations may be given by a Doctor to help modify the action causing the condition.


Muscle Strains:

An injury to a muscle caused by overexertion or twisting causing stretching or tearing of a muscle or tendon. This can commonly occur in an ankle, lower back or hamstring muscle on the back of the thigh. If you are having pain or limited mobility after an injury, a doctor can help with the most appropriate course of action.


Being hit by fallen objects:

If hit on the head by a fallen object, concussion can occur. A concussion is a mild traumatic brain injury which can result in an altered mental state that may include becoming unconscious.


Some typical symptoms of concussion can include headache, nausea, dizziness or light-headedness, irritability, slower reaction times, difficulty with bright lights or sounds and double vision. If you are experiencing any of these symptoms after trauma to the head it is important you speak to a doctor for urgent medical advice. Our doctors can advise the best course of action.


According to Safe Work Australia Key Work Health and Safety Statistics, Australia 2017


The most common workplace injuries are:

• Traumatic joint / ligament and muscle / tendon injuries (43%)
• Wounds, lacerations, amputations and internal organ damage (16%)
• Musculoskeletal (15%)
• Fractures (10%)


These injuries occur mostly in:

• Arms and upper limbs (26%)
• Lower limbs (23%)
• Back (20%)


These injuries occur mostly from:

• Body Stressing
• Falls, Trips and Slips
• Being hit by moving objects


Body stressing was the most common mechanism of injury, consistently accounting for almost 40 per cent of serious claims.


Most affected occupations are:

• Labourers & related workers
• Intermediate production & transport workers
• Tradesperson & related workers

Labourers accounted for a quarter of all serious claims.


The industries that are most affected:

Four industries (Transport & Storage; Agriculture, Forestry & Fishing; Manufacturing and Construction) had incidence rates of serious injury substantially above the industries.

The Health Care and social assistance industry also accounted for 15 per cent of serious claims followed by Manufacturing and Construction which accounted for a further 12 per cent of serious claims.