The purpose of this document is to outline how Castle Medical Holdings Pty Ltd (trading as Any Hour GP) complies with its confidentiality and privacy obligations.
We recognise that the information we collect is often of a highly sensitive nature and we have adopted the highest privacy compliance standards to ensure personal information is protected.
Patient data is only shared between practitioners of the same medical provider using our system. No data is shared between practitioners of different providers using the Any Hour GP app. Such data may include:
Information is collected via the app itself, either by entering data or through video calls.
The personal information collected may be used or disclosed:
We may use or disclose personal information for quality assurance, training, billing, and as may be required by our insurers.
Other than as described in this policy or permitted under privacy principles, Any Hour GP endeavours to ensure that identifying health information is not disclosed to any person unnecessarily or irresponsibly.
Due to the sensitive nature of the information collected, extra precautions are taken to ensure the security of that information. Information may be stored electronically and / or in hard copy form. All electronically stored files are password-protected on several levels, and regular backups of data are performed.
We require our employees to observe obligations of confidentiality in the course of their employment with all staff/contractors signing Confidentiality Agreements.
For any additional information, please Contact Us.